Frequently asked questions
Everything you need to know about cooking with, caring for and ordering your Taitan pan.
Do I need to season the pan?
No. For the best results, preheat the pan and add a little oil or butter before cooking.
Does it work on induction?
Yes. Taitan works on gas, electric, ceramic and induction hobs, and it is oven safe.
How hot can I go in the oven?
Heat resistant up to 540°C.
Can I use metal utensils?
Yes. No need to worry about damaging the cooking surface. Metal spatulas, tongs and whisks are fine, unlike coated pans that can scratch or chip.
Is it really dishwasher safe?
Yes, Taitan cookware can safely be cleaned in the dishwasher. Often a quick rinse with warm water is enough.
How do I clean and care for my pan?
Often a quick rinse with warm water is enough. You can also put it in the dishwasher.
Is the pan really pure titanium?
Yes. The cooking surface is solid titanium. There is no coating on it, so nothing can flake into your food.
Does it contain PFAS, PTFE or other coatings?
No. Taitan is made without PFAS, PFOA, PTFE or chemical coatings.
Is titanium safe for everyday cooking?
Yes. Titanium is also used in medical and aerospace applications because of its stability.
How much does shipping cost?
Nothing. Shipping is free on all orders and fully tracked.
How fast will my order arrive?
Orders ship within 3 to 5 business days. Because of the high demand around Black Friday, delivery currently takes 5 to 15 business days from the day you order.
Which countries do you ship to?
We ship to the United States, Canada and the United Kingdom, with free tracked shipping.
How can I track my order?
As soon as your order ships, we email you a tracking number. You can follow your package on our Track your order page.
Can I change or cancel my order?
Yes, within 24 hours of placing it. Email support@taitankitchen.com with your order number. After 24 hours your order may already be on its way, but you can still return it within 30 days.
How do returns work?
You have 30 days from delivery to return your order. Email support@taitankitchen.com with your order number and we will send you the return instructions. See our Refund Policy for the details.
What does the lifetime warranty cover?
Every Taitan product comes with a lifetime warranty against manufacturing defects, meaning problems with the materials or the way the item was made. If your item develops a defect, email support@taitankitchen.com with your order number and a few photos, and we will repair or replace it free of charge.
The warranty does not cover normal wear, misuse, accidents, or damage from overheating an empty pan.
What if my pan arrives damaged?
Email us at support@taitankitchen.com within 7 days of delivery with your order number and a few photos. We will send you a replacement or a refund.
When does the sale end?
The Black Friday Sale ends on 30 November 2026.
Is stock limited?
Yes. Stock is limited, and when it is gone, it is gone.
Can I use a discount code on top of the sale?
No. Sale prices cannot be combined with discount codes.
